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Custom Colour Set
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67 649 Verified Client Reviews |
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First try…This was my first try with eSalon, and I was so very excited but the color pay off wasn’t what I expected. I wanted more intense from the “intense red” I received and the formula (hair dye) was weirdly warm and sprouted out the bottle and grew like elephant toothpaste and a science experiment. . Next time I have faith it will be better and the color pay off will be amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We truly appreciate your feedback! We're so sorry to hear of the issue with your first order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cant cover grays. I thought I had cancelled but they resent and charged me $34I TRIED to cancel after first failure. but they resent another batch which is just as ineffective as the first. Hoping this cancellation will work. If not, it's off to the bank I go for a fraudulent charge dispute. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
They said the color I wanted was too darkI specified I wanted to cover a bad haircut which I was clear on. Now I have an even lighter color that shows every flaw, and I get to wear a hat now for weeks until I can fix this. I didn't think they were going to go lighter! Not everybody wants a blonde slant to their color. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely brilliantIt's my first time using this and yourselves and all I can say is absolutely brilliant. Your are my new go to colourists!!! 1 of 1 people found this review helpful. Did you? |
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Finally the hair colour I wantedThank you , absolutely love the colour.I have struggled to get the exact shade I wanted.Thanks to esalon I have found it so chuffed.Excellent service. 0 of 0 people found this review helpful. Did you? |
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Great product!I love the color that is formulated just for me every time! My hair was getting damaged when I went to the salon so I decided to try esalon. My hair is much healthier now! I love esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFlecia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVE LOVE LOVEAbsolutely loved this product!! And so did my daughter who applied it for me. Absolutely love the bargain as well. Will be placing my next order ASAP 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Paula - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Adjust my colorThank you so much for the adjustment of my color . I’m very satisfied! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Custom colorThe color that wass mixed for me was a perfect match for my colr 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsCheri - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love My ResultsThe kit came with everything I needed and easy to follow instructions. I am very pleased with the outcome. I usually spend $100+ on color at the salon, so being able to do it at home for a fraction of that, and still getting great results is a no brainer! 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsKylee - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |