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Custom Colour Set
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67 649 Verified Client Reviews |
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Didn’t color my GreyFollowed all directions - I was clear that I wanted to cover my Grey - I think it needs to stay in for longer than general instructions asked for . So disappointed as was so looking forward to this ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the bestMy hair looks better with store bought dye at half the price. I don't think I'll try this again. Did nothing. I could have not colored my hair and it would have looked the same. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Exceeded resultsExcellent color results which exceeded my expectations. Tysm :) 9 of 11 people found this review helpful. Did you? |
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Root touch up.It matched my hair perfectly, and left it in good condition so far. Hair expert Sarah was extremely helpful! 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Think a little more violet would make it better.I am loving this new hair color but think going closer to the blue range might help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TOO BLONDEThe color was too blonde and not enough Red. My roots were strawberry blonde and the ends were much more vibrant. The color was not as expected like before. I had a bit of "hot roots" and there is a clear line from roots to ends. My hair also seems very dry since coloring. When I first started using this product, I was happy with the results, the last couple of orders have been disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color was different from top of head to endsThe color I got on my ends was the color I wanted (auburn) but my roots did not change color. The top of my head stayed brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Had to go to salon to fixThe color didn’t turn out at all and had to go to the salon to fix 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gorgeous color, better than store boughtI really didn’t expect a big difference so I was very happy with the results. My hair was so shiny and healthy after I colored. The color was so even and had much more depth. It’s a difference you can’t deny. 11 of 11 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Excellent CoverageFinally got round to doing my hair and was really impressed with the coverage. Coloured all my grey and looks totally natural Hair feels soft and well nourished. Very impressed 12 of 13 people found this review helpful. Did you? |