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Custom Colour Set
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67 649 Verified Client Reviews |
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The bestWow I love this hair dye lasted for weeks for a bit I got scared looked to black but the color came out to be perfect also love how y’all supply the gel and wipe to wipe off the stained color on skin 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Frances - Thank you for your feedback, and we are so happy to hear that you are enjoying your color results. We love being able to help our clients achieve beautiful, salon-quality results at home. Happy Coloring! |
Room for improvementI used the product as prescribed and even left it in a bit longer but I still see some gray in stubborn areas. But absolutely more coverage of gray than the average hair color I’ve used. I may refresh my profile to get to the 100% 0 of 0 people found this review helpful. Did you? |
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ColorIt’s just not covering the grays 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula Ann - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Nice ResultsThank you for adjusting my hair color. I am very pleased with my results. I was having problems with my hair because it was lighter on my top of head and darker color on the rest of the hair. Now my hair looks more uniform and finally got rid of that red orange look on top. So glad I discovered e Salon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSilkia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Really happy with my colour resultsAbsolutely the best hair dye I have ever used I have only just used the dye as hadn’t needed to dye my hair until now So happy with the results 0 of 0 people found this review helpful. Did you? |
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Did Not Cover GreyI love this color, but it doesn’t do a good job of covering my grey hair. I have used this color before and was told to leave it on longer. Waited an extra 15 minutes this time around and it still didn’t work. I may seek other products elsewhere. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsArlene - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Totally wrong colour - I had to repair it within the day - it was that badTotally wrong colour - I had to repair it within the day - it was that bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Marta! We are so sorry to hear that your hair color didn't meet your expectations. Please check your emails, your colorist has contacted you to help you further. |
Color to darkI would like to lighten my color. It is too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadalyne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Okay coverage nice colourIt is good treatment but unfortunately it just isn’t covering all my greys only tried this three times the first box had two colours and so did the second but the last box only had one and I have a lot of hair and it is extremely thick but just didn’t cover all of it would have liked the colour to be brighter also. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gemma! We are sorry to hear that the grey coverage hasn't met your expectations, and we'd love to help you. Please check your emails, your colorist will be reviewing your formula and will get back to you asap. |
Mildly disappointed in the colorThe process was great, instructions perfect. But the root color was supposed to be black with a golden undertone, and my roots stand out as if they were a lighter brown while my ends are Black As I’d hoped. I’m thinking I’m going to have to go get my roots fixed. Unless I can somehow get a black color sent to me for just my roots that will actually make them black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLyndsay - We're so sorry to hear that your color did not turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |