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Custom Colour Set
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67 740 Verified Client Reviews |
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Enjoying my color subscriptionLike the subscription very much. Color is great. Product does not contain tons of ammonia. Covers greys reasonably well. Would like to see continued reductions in packaging (perhaps ask each time what we want/need vs sending it all) and reduced plastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Andrea- We appreciate your feedback and are thrilled to hear you're enjoying your hair color and experience very much. We understand your concern about reducing the plastic in your Color Kit and I'm happy to inform you that over the years eSalon has made many adjustments to become more sustainable. You can view some of these efforts and changes at the following link: https://www.esalon.com/hair-color-mastery/inside-esalon/what-does-sustainability-look-like-at-esalon |
AMAZING!!!I done my hair in May, and here we are in June almost July and the color is still in my hair!!! I highly recommend this place, because the dye didn't even hurt my head which is super sensitive! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kayla - Thank you for the wonderful review! We are super delighted to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect every timeI asked to have my color lightened slightly and the outcome is gorgeous. I will likely ask for one more lightening because the result was just stunning. I love this service so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Julianna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
A little too dark the color but it is good qualityGood quality color product but color is too dark for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGisele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Grey coverageThe color for grey does not last, for me, longer than a month. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRandi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
they charge you when they want todont buy this product, they charge your card anyways despite me filking out information to stop my plan. I am very annoyed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTasneem - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It was okI was not as impressed as I wanted to be. After my previous online color provider closed leaving me with only a few options besides drug store color, I decided to try eSalon. Color was not as dark as I thought it would be and it seems to be fading faster than the other color I used. I decided to change my color to darker, so we will see how that color is. They were fabulous when I asked to go darker. I will give it another go to see if I have better results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love it the colour stays scolour stays sooooo much longer 0 of 0 people found this review helpful. Did you? |
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My colorLove the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Bobbi - We're super thrilled to hear that you're loving your hair color and we truly appreciate your review! We look forward to our next opportunity to delight you. Happy Coloring! |
Colour wasn't what I asked for :(The set was nice but the colour wasn't what I asked for. Not as saturated/red as I hoped for, and was lighter than I expected 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJayme - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |