|
Custom Colour Set
|
67 740 Verified Client Reviews |
|
Sort by: |
|
Great colourLove this product as it mixes easily and goes on accurately as it a good consistency. I’m always pleased with the result. 0 of 0 people found this review helpful. Did you? |
|
Definitely try it outI just dyed my hair today and for the first time I am loving it. It is perfect for me and people love it. Much more healthier looking. Thank you ESalon. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDiane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Inconsistent two tone colorUnfortunately my root and end colors do not blend or match as expected leaving a distinct difference between them. I’ve reached out and asked several times to review this so we can get my color squared away for this next touch up but with no response after several months of subscription, I think it’s time to be done. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Customer ServiceHave not received my product yet so can not speak for product itself. However was supposed to receive two days ago and have wrote 3 emails to no avail. All I would like is a simple reply with shipping information so I can track. ****EDIT*** Esalon replied to this review with the same generic response they seem to reply with to all reviews with saying 'our expert has already reached out to you and resolved this', HOWEVER THEY DID NOT!!! I called them out and wrote the below edit and they deleted their response straight after! Can you please explain this Esalon? In response to your reply below no, none of your experts have reached out to me to resolve?!?!??! Why would you say that?!? 0 of 0 people found this review helpful. Did you? |
|
Not happy2nd time try...still horrible colour coming...... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKarina P. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They adjusted my colour and it’s perfect!Perfect coverage of grays and a beautiful tone for my hair- really happy with it! 0 of 0 people found this review helpful. Did you? |
|
GoodThe product is very good the color picks up very well 0 of 0 people found this review helpful. Did you? |
|
First color from eSalonJust wanted to let you know that I really like the color you sent. Also the shampoo and conditioner are really nice. I couldn't believe how little it takes to go a long way!!! My hair is shiny and soft, seems to be less frizz also. I'm so glad I decided to try eSalon. I am looking forward to my tray kit and clips that are coming next, I think they will really help with the coloring set up. Thank you for all the great videos to give us ideas on how to make coloring easier. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDottie - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
I look fabulous!eSalon is easy to use and makes me look younger, like I did before I started getting grey hair. I always feel much better about myself after coloring my hair with my custom color set. Thanks, eSalon, not only for the color upgrade, but the mental health upgrade too. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanet - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hoping 3rd try is the charmI can only guess that communicating “light Auburn “is a challenge because I keep asking for it though right now I’m just getting closer to “light brown sugar with golden highlights”. Cannot seem to communicate “the red component” even after sending pictures. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMidwestL - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |