67 658 Verified Client Reviews |
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Perfect ColorI was able to get the color I wanted that I couldn't get at a salon! So happy with the results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you taking the time to share your feedback and we look forward to hearing from you in the future! |
Great products!!If you want to color your own hair or have someone do it for you this is a perfect way to accomplish it! They have matched my suggested color very well!! I am very pleased with it!!! The esalon hair color matches what I was striving for much better than any salon I have used thus far!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lovely colorThis is a very good product. Just be cautious with the frequency of shipments! The color is as described and is long-lasting and conditioning. It is a little strong on the odor side so use a fan, open a window and make sure you have good ventilation. The smell does not last long, so that's a plus. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I loved my new color!At first I was intimidated to color my hair myself but as it turned out it wasn’t that hard and the color turned out beautiful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Coloring rootsSince I am just covering my roots I find if I use the whole bottle I'm wasting a lot of color. This time around I evenly mixed the color and developer, tightened the caps to use a second time so mot much waste. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRae - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts. Please let us know if there is anything else we can do to help! |
Not the color I orderedMy matte ash medium brown hair colour turned my roots into reddish brown, lighter than my own hair! Had to go and buy another brands hair color and do my roots again. Was not pleased. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVarpu H.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I tried another time .Was not happyI did not like my color .I wanted to give it another try but I am not happy with it .I appreciate you giving me another chance. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I will not use againI'm sorry but your product made my hair thin out to much, I wash it and now I have to remove hair before I drain the tub 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Great!Color is perfect and stays good longer than any other product I've used. My natural color has no red or yellow and they nailed it. Very happy with this product, definitely worth it. Also leaves my hair in nice condition . PS I have thin hair that is pretty fragile. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurette- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love it!The color is perfect every time. The colorists are great. Easy to use, great directions, I enjoy the extra touches such as stain guard and stain remover, 2 sets of gloves, sticker to hold directions, and the box is personalized with my name. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorrie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |