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Custom Colour Set
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67 669 Verified Client Reviews |
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The color did not cover my grayThe last couple of times, the color did not adequately cover the gray in my hair - I am considering just going to a salon to have my hair colored professionally instead. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I have never been so pleased with my hair color!Thank you! I actually went to a hair salon a few weeks ago to get highlights in. I did not like my hair as much as I do when I use your products. Im back and will never cheat on you agian! :) Julie 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're so happy to hear that you've been enjoying your customized color! We truly value your feedback and look forward to hearing from you again in the future. |
Finally found my perfect color!Thanks to esalon I’m getting my perfect salon hair color at home. I love that I was able to communicate with a colorist and adjust the original hair color they created for me. The new color was exactly what I wanted and they sent me instructions on how to apply it. Their personal attention combine with a good product has made all the difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Same color!I talked to my color specialist and explained how I didn't like my first color, it wasnt dark blonde like I wanted, it was more of a ugly rusty burnt orange. She apologized and said she would adjust my color well Guess what COLOR WAS THE SAME! Im not going to pay $30 for color I hate. I can get better results from box dye for $7☹️😩So disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good customer serviceThe customer service is good they try to fix what is wrong but the Hair Care does not work for me. I got the wrong developer two times and the color did not stay in my hair but it lightened my hair when I was supposed to go almost black. So I will stick to the cheap store box color that works better for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I LOVE THE RESULTS!I was absolutely not expecting the colour to come out THAT great! Andrea created my custom colour exactly how I had wanted it (and I didn't give her much to go on with). I am amazed at how accurate the colour turned out. I wanted to a shade or two lighter than my original dark brown hair with a hint of mahogany/red tones and cover some greys. The custom colour did exactly that and then some. The entire kit was so personalized (even came with a poem) and esalon thought of everything. I would definitely continue to order my colours from esalon going forward. The instructions are so easy to follow and the entire process was easy and exciting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSanobs - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ExcellentI love you , my original hair color as a child was golden blonde as I got older it started getting darker and darker . I always wanted that golden blonde back but every time I would try to dye it with store bought color I would turn red . Well thanks to you I have my golden blonde back without the red , thank you thank you I’m a happy girl 😄 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectI love this color!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Super easy it is to do myselfeasy to follow instructions, love how perfectly it covers GRAY & looks awesome! I especially love the look & smell of products - it's just like walking out of a salon :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMalena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Amazing colourRivals my salon colour at a much lower price. Doesn't fade. So happy 0 of 0 people found this review helpful. Did you? |