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Custom Colour Set
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67 669 Verified Client Reviews |
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Still doesn't quite get the greysIt was adjusted but still can't get all my Grey's 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not good this timeI have used e salon before and was very pleased. However this time it made my hair so dry it was like straw. I am a very disappointed customer and will not use again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkColor was too dark. Not at all what was presented. Will give one more try to get it right I requested a refund and still have not received it as of today July 9, 2021 0 of 0 people found this review helpful. Did you? |
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PerfectionThis color was absolute perfection. My first selection was a little too dark. I sent an email with a color change and my colorist took the info and created the exact color I was looking for. My hair feels and looks so healthy and shiny. This product is excellent. I will never buy hair dye from a drugstore again. Customer service is excellent and quick to respond and react! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FabulousRecently amended my colour - great results! 0 of 0 people found this review helpful. Did you? |
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Overall great color and grey coverage!Overall great color and grey coverage! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeredith - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Great grey coverageAmazing color, left my hair soft and shiny. Covered grey hair wonderfully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGillian - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Its summer and hair is getting crankyI'm a very light blonde and asked for auto ship every 6 weeks. I do like the color and may need to change it up for a warmer hue for late summer. Requested to UP the developer strength from 20% to help further work on roots are showing up after 1 shampooing. One of my favorite side purchases is the MASK used once a week. Though my hair is cut into a bob - the mask treatment really gives my hair manageability, movement and shine! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarsha - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Absolutely blown awayI honestly didn’t know what it I expect but it wasn’t this! My hair looks amazing and I did it all by myself. Instructions were super easy to follow and I absolutely love my color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatrina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
colorgetting closer to the perfect color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLydia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |